Frequently Asked Questions
Everything you need to know about your next FIG device.
Are FIG Phones unlocked for all carriers?
Yes, all FIG devices are sold factory-unlocked, meaning they are compatible with most GSM and CDMA networks worldwide.
What is the warranty policy for your electronics?
Every FIG Phone comes with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions.
How long does shipping take for mobile devices?
We offer expedited 2-3 day shipping within the continental US. International orders typically arrive within 7-10 business days.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do FIG Phones come with a charger in the box?
In our commitment to sustainability, our boxes include a USB-C charging cable, but the wall power adapter is sold separately.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.